ORF反垃圾邮件系统

邮件服务器-邮件系统-邮件技术论坛(BBS)

 找回密码
 会员注册
查看: 25133|回复: 10
打印 上一主题 下一主题

[经验] 看我是如何解决不能给hotmail发信的问题的!

 关闭 [复制链接]
跳转到指定楼层
顶楼
发表于 2007-5-16 15:41:23 | 只看该作者 回帖奖励 |倒序浏览 |阅读模式
就如置顶的贴子里说的。给hotmail发邮件就可以了。不过我还是折腾了N天。最后把小结给大家。希望大家能够在半天内解决同样的这个问题!

首先,通过微软提供的网页,给HOTMAIL发信。这个地址是英文的。因为现在他们仅接受英文提交。
http://support.msn.com/default.aspx?productkey=edfsmsbl&mkt=en-us
如果你读不懂,不要担心,下面给出它中文的页面。但是你不能用来提交问题哦!
http://support.msn.com/eform.aspx?productKey=edfsmsbl&page=support_home_options_form_byemail&ct=eformts

填表时,请注意,你最好使用hotmail的邮箱,作为微软给你回复信件的地址。否则,其他邮箱非常有可能收不到!
在小于5个小时内,HOTMAIL会给你回信的。然后,你再等个2、3小时,你就能发现,你可以给HOTMAIL发邮件了!

我把我收到的HOTMAIL回信贴在后面,给大家参考。那个SPF,反正我是没有做,主要还是因为我不懂,我们单位也没有人懂!有条件的话,还是建议大家乖乖做一下。毕竟人家是“强势”。

不过需要告诫大家的是,你首先要做好你自身邮件服务器的反垃圾邮件策略,还有就是PTR等解析。最后是检测和解决自己被国内外黑名单服务器列入的问题。尽量做到,不要被黑名单服务器抓到!


=================================
附,偶收到的HOTMAIL回信:
Hello QQ,

We have identified that messages from your IP (xxx.xxx.xxx.xxx) are being filtered based on the recommendations of the SmartScreen filter.
SmartScreen is the spam filtering technology developed and operated by Microsoft.
SmartScreen is built around the technology of machine learning.  SmartScreen’s filters are trained to recognize what is spam and what isn’t spam.  In short, we filter incoming emails that look like spam.
I am not able to go into any specific details about what these filters specifically entail, as this would render them useless.


However, we also base our spam rating on the reputation of the sender.
One way to positively impact the reputation of your IP is to obtain SPF/Sender ID records.
This technology allows SmartScreen to better track emails from your IP, weeding out spoofed messages.
You can find additional information on creating SPF records at
http://www.microsoft.com/senderid


Please confirm that your emails comply with MSN Hotmail’s technical standards.  This information can be found at:  http://postmaster.live.com/Guidelines.aspx  

It will also be helpful to send example emails to randomtestacct@hotmail.com from your MTA so that we can examine the types of emails that you send.  This will help me in our investigation.  When you do this please send me the subject lines of emails you have sent.  Please make sure that these emails are functionally similar to the types of emails that originate from your system, as any deviation from this may hinder our ability to investigate your problem.  Do not use the word, “Test” or anything that would change the email from the original message that was initially sent to Hotmail Customers.

I hope that the information that I have provided to you has been helpful.
You may also be able to find additional information
on common delivery questions at the Hotmail Postmaster Site found at: http://postmaster.msn.com/.  I would like to highlight some key areas which I believe are appropriate to your company.

  • Hotmail has created the Smart Network Data Services program.  This is a service that helps legitimate email senders work with their customers and partners to reduce spam originating from their IP.  http://postmaster.msn.com/snds/.  This program allows a sender to monitor the ‘health’ of their IPs.  

I would also strongly recommend that you authenticate your outbound email via Sender ID and publish your SPF records for your outbound email IPs and register with Sender ID.  You can find additional information at http://www.microsoft.com/senderID or you may email senderid@microsoft.com for support.  Please note that technical standards (RFC 4408) discourage use of "ptr" for performance and reliability reasons.

We recommend using the soft fail (~all) and the hard fail (-all) closing mechanisms for reliability and security reasons.
The soft fail should be used when you having IP’s that are coming in through an Open DNS.

If all sending IP’s that you will use are included in the SPF record it is best to use a hard fail (-all) because it is more secure and will help lower the spam weight of your mail.
Please do not forget to add your new SPF as a TXT entry into your public DNS records, if you do not have access to the DNS consult with your hosting company or ISP.


  • Monitor user complaints.
    Hotmail also has a sender complaint feedback loop program Junk Email Reporting Program (JMRP).  Enrollment in this, free of charge, program will benefit you as a sender as it will keep your e-mail lists updated and populated with interested MSN Hotmail Customers.  Participation in this program will remove those MSN Hotmail Customers who do not want to receive e-mails from your company.  If you are interested in joining this program please visit Http://support.msn.com/eform.aspx?productKey=edfsjmrpp&page=support_home_options_form_byemail&ct=eformts.  

While using the SNDS tool, enrollment in the JMRP or having your IPs registered with Sender ID will not allow emails from your mail servers to bypass our filters, these are in place to help legitimate companies deliver their emails to Hotmail Customers.

  • SenderScore Certified Mail Program.
    Many legitimate mailers and marketers have qualified and joined this “white listing” program to improve mail deliverability and decrease email from being filtered to the Junk E-mail Folder.
    Sender Score is a third party program, administered by Return Path.  Sender Score (www.senderscorecertified.com) is the only White Listing service to which we subscribe.

The troubleshooting steps in this email are recommendations only.
Microsoft makes no guarantees that following these steps will guarantee deliverability to MSN, Hotmail, or Live.com customers.




Thank you,
Matt
Windows Live Hotmail Domain Support
沙发
发表于 2007-5-16 16:38:41 | 只看该作者
嗯,其实提交的这个表格相当于列入白名单了
藤椅
发表于 2007-5-17 00:24:34 | 只看该作者
en,这个方法在置顶都提出来过。
板凳
 楼主| 发表于 2007-5-17 08:41:08 | 只看该作者
置顶帖里说的不够详细。特别是没有说明必须是英文页面提交的。所以我根据置顶帖试过,结果没有成功。
钉子,你把置顶帖里那条丰富一下,这样大家都可以看的到。
报纸
发表于 2007-5-17 10:34:01 | 只看该作者
兩個鏈接都是英文的
地板
 楼主| 发表于 2007-5-17 12:20:51 | 只看该作者
原帖由 myismouse 于 2007-5-17 10:34 发表
兩個鏈接都是英文的

一个是英文的,一个是中文的啊。
我这边看到的的确是这个样子。我的操作系统是WinXP。
7
发表于 2007-5-21 16:16:05 | 只看该作者
看到两个都是英文的
8
发表于 2007-5-21 18:52:35 | 只看该作者
我看过,前两天一个中文,一个英文

可今天又看了下,全英文了,
9
发表于 2007-5-22 10:07:52 | 只看该作者
先打开第一个,然后再打开第二个。

如果此时第二个英文的,点左顶部“English (United States)”,然后选择“Simpified Chinese (China)”

然后再打开第二个时就是中文的,然后我们与第一个一一对照!


============中文的如下=========================
1您需要获得帮助的 Microsoft Passport Network 电子邮件地址。
  • *公司主要联系人姓名
  • *公司主要联系人电子邮件地址
  • *您是通过哪个域发送的?


2为了使我们能更好地帮助您,请尽可能地详细说明您的问题
    服务:发件人信息表 问题类型:
  • *您的发送邮件服务器的 IP 地址是什么(如您的接收邮件服务器所见)?
  • *您的服务器是专用的还是共享的?
  • *为了确保问题迅速得到解决,请尽可能提供详细的信息,包括问题出现的日期和时间,当时试图进行什么操作,导致问题的具体操作步骤以及收到的任何错误信息的详情。
  • *复制并粘贴所有错误消息:
  • *您使用的是哪家 ISP?
  • *您使用的是什么操作系统?
  • *您使用的是什么邮件传输软件?
  • *您使用的是什么邮件列表管理软件?
  • *您的系统如何处理退回的邮件(未送达报告)?
  • *您发送邮件的频率是怎样的?
  • *您发送邮件的数量是多少?
  • *您尝试将邮件发送到 Microsoft 系统上的哪些帐户,请举例?
  • *尝试发送到 MSN、MSN Hotmail 或其他 MSN 服务的地址时,您的 SMTP 日志是否显示任何失败的事务?如果显示,请在此处列出这些项。
  • *您的邮件服务器可以和 mx1.hotmail.com 的 25 端口建立 telnet 连接吗?
  • *您能否从您的邮件服务器追踪到 216.32.183.201?
  • *请复制/粘贴您要发送的一些邮件的示例 – 包括完整邮件头 - 如您的收件人所见。
  • *收件人是以何种方式添加到您的邮件列表中的?
  • *请提供您的网站的 URL。
  • *请提供您的隐私声明的 URL。
  • *请提供用户选择接收订阅邮件的页面的 URL。
  • *请提供用户选择从您的邮件列表中永久退订的页面的 URL。
  • *您当前是否是 Return Path 客户?
  • *您是否使用了 Sender Score Certified?
  • *您是否为您的 IP 发布了发送方策略框架 (SPF)/发件人 ID 记录?
  • *您是否针对事务性和促销性/订阅营销通信使用了不同的 IP?
  • *您是否加入了 Junk Mail Reporting Partner Program(垃圾邮件报告合作伙伴计划)?
  • *您是否使用了 Smart Network Data Services(智能网络数据服务)?



[ 本帖最后由 nfore 于 2007-5-22 10:12 编辑 ]
10
发表于 2007-6-17 23:30:11 | 只看该作者
谢谢,我尝试一下
您需要登录后才可以回帖 登录 | 会员注册

本版积分规则

小黑屋|手机版|Archiver|邮件技术资讯网

GMT+8, 2024-12-22 20:23

Powered by Discuz! X3.2

© 2001-2016 Comsenz Inc.

本论坛为非盈利中立机构,所有言论属发表者个人意见,不代表本论坛立场。内容所涉及版权和法律相关事宜请参考各自所有者的条款。
如认定侵犯了您权利,请联系我们。本论坛原创内容请联系后再行转载并务必保留我站信息。此声明修改不另行通知,保留最终解释权。
*本论坛会员专属QQ群:邮件技术资讯网会员QQ群
*本论坛会员备用QQ群:邮件技术资讯网备用群

快速回复 返回顶部 返回列表