邮件服务器-邮件系统-邮件技术论坛(BBS)

标题: Exchange 2003 某个用户 发特定的域名,邮件发不出去,可以收到! [打印本页]

作者: songchun    时间: 2008-4-30 16:10
标题: Exchange 2003 某个用户 发特定的域名,邮件发不出去,可以收到!
请教你EXCH 2003的问题,很奇怪,我有一个用户就发一个域不能发,比如是abc.com,他可以收,就发不出去,一直在队列里!过了半天,然后收到一个延迟的退信, 他可以发其它外网的域,我域中的其它用户都可以收发abc.com的邮件,就他不行
本来认为是客户端中了毒之类的,我帮他重装了系统,也不行,后来我帮他重新建了一个新账户,刚开始可以正常收发,用了一个礼拜,又出现同样的问题了!想不通,估计是不是服务器有问题!???
作者: dainh    时间: 2008-5-1 19:25
可以看看这个队列显示的信息,判断一下是什么原因
可能的原因很多,比如到这个域的邮件服务器中间网络不稳定等等
如果这个abc.com在国外,GFW也可能在中间搞事情的
作者: songchun    时间: 2008-5-4 09:56
队列里一直是重试状态,那个域是在国外,但其它用户是一直可以收发的,

我附让这个用户的SMTP日志,请高手们帮我看看啊:

#Software: Microsoft Internet Information Services 6.0
#Version: 1.0
#Date: 2008-04-30 09:25:13
#Fields: date time c-ip cs-username s-sitename s-computername s-ip s-port cs-method cs-uri-stem cs-uri-query sc-status sc-win32-status sc-bytes cs-bytes time-taken cs-version cs-host cs(User-Agent) cs(Cookie) cs(Referer)
2008-04-30 09:25:13 64.18.5.10 OutboundConnectionResponse SMTPSVC1 MAILSERVER - 25 - - 220+Postini+ESMTP+210+y6_14_2c4+ready.++CA+Business+and+Professions+Code+Section+17538.45+forbids+use+of+this+system+for+unsolicited+electronic+mail+advertisements. 0 0 164 0 250 SMTP - - - -
2008-04-30 09:25:13 64.18.5.10 OutboundConnectionCommand SMTPSVC1 MAILSERVER - 25 EHLO - mailserver.abc.com.cn 0 0 4 0 250 SMTP - - - -
2008-04-30 09:25:13 64.18.5.10 OutboundConnectionResponse SMTPSVC1 MAILSERVER - 25 - - 250-Postini+says+hello+back 0 0 27 0 500 SMTP - - - -
2008-04-30 09:25:13 64.18.5.10 OutboundConnectionCommand SMTPSVC1 MAILSERVER - 25 MAIL - FROM:<hsu@abc.com.cn> 0 0 4 0 531 SMTP - - - -
2008-04-30 09:25:14 64.18.5.10 OutboundConnectionResponse SMTPSVC1 MAILSERVER - 25 - - 250+Ok 0 0 6 0 781 SMTP - - - -
2008-04-30 09:25:14 64.18.5.10 OutboundConnectionCommand SMTPSVC1 MAILSERVER - 25 RCPT - TO:<trobinson@abc.com> 0 0 4 0 781 SMTP - - - -
2008-04-30 09:25:14 64.18.5.11 OutboundConnectionResponse SMTPSVC1 MAILSERVER - 25 - - 220+Postini+ESMTP+200+y6_14_2c4+ready.++CA+Business+and+Professions+Code+Section+17538.45+forbids+use+of+this+system+for+unsolicited+electronic+mail+advertisements. 0 0 164 0 204 SMTP - - - -
2008-04-30 09:25:14 64.18.5.11 OutboundConnectionCommand SMTPSVC1 MAILSERVER - 25 EHLO - mailserver.abc.com.cn 0 0 4 0 204 SMTP - - - -
2008-04-30 09:25:14 64.18.5.11 OutboundConnectionResponse SMTPSVC1 MAILSERVER - 25 - - 250-Postini+says+hello+back 0 0 27 0 422 SMTP - - - -
2008-04-30 09:25:14 64.18.5.11 OutboundConnectionCommand SMTPSVC1 MAILSERVER - 25 MAIL - FROM:<hsu@abc.com.cn> 0 0 4 0 422 SMTP - - - -
2008-04-30 09:25:14 64.18.5.11 OutboundConnectionResponse SMTPSVC1 MAILSERVER - 25 - - 250+Ok 0 0 6 0 641 SMTP - - - -
2008-04-30 09:25:14 64.18.5.11 OutboundConnectionCommand SMTPSVC1 MAILSERVER - 25 RCPT - TO:<trobinson@abc.com> 0 0 4 0 641 SMTP - - - -
2008-04-30 09:25:16 64.18.5.13 OutboundConnectionResponse SMTPSVC1 MAILSERVER - 25 - - 220+Postini+ESMTP+214+y6_14_2c4+ready.++CA+Business+and+Professions+Code+Section+17538.45+forbids+use+of+this+system+for+unsolicited+electronic+mail+advertisements. 0 0 164 0 234 SMTP - - - -
2008-04-30 09:25:16 64.18.5.13 OutboundConnectionCommand SMTPSVC1 MAILSERVER - 25 EHLO - mailserver.abc.com.cn 0 0 4 0 234 SMTP - - - -
2008-04-30 09:25:16 64.18.5.13 OutboundConnectionResponse SMTPSVC1 MAILSERVER - 25 - - 250-Postini+says+hello+back 0 0 27 0 453 SMTP - - - -
2008-04-30 09:25:16 64.18.5.13 OutboundConnectionCommand SMTPSVC1 MAILSERVER - 25 MAIL - FROM:<hsu@abc.com.cn> 0 0 4 0 453 SMTP - - - -
2008-04-30 09:25:16 64.18.5.13 OutboundConnectionResponse SMTPSVC1 MAILSERVER - 25 - - 250+Ok 0 0 6 0 687 SMTP - - - -
2008-04-30 09:25:16 64.18.5.13 OutboundConnectionCommand SMTPSVC1 MAILSERVER - 25 RCPT - TO:<trobinson@abc.com> 0 0 4 0 687 SMTP - - - -
2008-04-30 09:25:16 64.18.5.14 OutboundConnectionResponse SMTPSVC1 MAILSERVER - 25 - - 220+Postini+ESMTP+259+y6_14_2c4+ready.++CA+Business+and+Professions+Code+Section+17538.45+forbids+use+of+this+system+for+unsolicited+electronic+mail+advertisements. 0 0 164 0 235 SMTP - - - -
2008-04-30 09:25:16 64.18.5.14 OutboundConnectionCommand SMTPSVC1 MAILSERVER - 25 EHLO - mailserver.abc.com.cn 0 0 4 0 235 SMTP - - - -
2008-04-30 09:25:17 64.18.5.14 OutboundConnectionResponse SMTPSVC1 MAILSERVER - 25 - - 250-Postini+says+hello+back 0 0 27 0 453 SMTP - - - -
2008-04-30 09:25:17 64.18.5.14 OutboundConnectionCommand SMTPSVC1 MAILSERVER - 25 MAIL - FROM:<hsu@abc.com.cn> 0 0 4 0 453 SMTP - - - -
2008-04-30 09:25:17 64.18.5.14 OutboundConnectionResponse SMTPSVC1 MAILSERVER - 25 - - 250+Ok 0 0 6 0 672 SMTP - - - -
2008-04-30 09:25:17 64.18.5.14 OutboundConnectionCommand SMTPSVC1 MAILSERVER - 25 RCPT - TO:<trobinson@abc.com> 0 0 4 0 672 SMTP - - - -
2008-04-30 09:28:19 64.18.5.10 OutboundConnectionResponse SMTPSVC1 MAILSERVER - 25 - - 220+Postini+ESMTP+243+y6_14_2c4+ready.++CA+Business+and+Professions+Code+Section+17538.45+forbids+use+of+this+system+for+unsolicited+electronic+mail+advertisements. 0 0 164 0 250 SMTP - - - -
2008-04-30 09:28:19 64.18.5.10 OutboundConnectionCommand SMTPSVC1 MAILSERVER - 25 EHLO - mailserver.abc.com.cn 0 0 4 0 250 SMTP - - - -
2008-04-30 09:28:19 64.18.5.10 OutboundConnectionResponse SMTPSVC1 MAILSERVER - 25 - - 250-Postini+says+hello+back 0 0 27 0 500 SMTP - - - -
2008-04-30 09:28:19 64.18.5.10 OutboundConnectionCommand SMTPSVC1 MAILSERVER - 25 MAIL - FROM:<hsu@abc.com.cn> 0 0 4 0 500 SMTP - - - -
2008-04-30 09:28:19 64.18.5.10 OutboundConnectionResponse SMTPSVC1 MAILSERVER - 25 - - 250+Ok 0 0 6 0 750 SMTP - - - -
2008-04-30 09:28:19 64.18.5.10 OutboundConnectionCommand SMTPSVC1 MAILSERVER - 25 RCPT - TO:<trobinson@abc.com> 0 0 4 0 750 SMTP - - - -
2008-04-30 09:28:19 64.18.5.11 OutboundConnectionResponse SMTPSVC1 MAILSERVER - 25 - - 220+Postini+ESMTP+258+y6_14_2c4+ready.++CA+Business+and+Professions+Code+Section+17538.45+forbids+use+of+this+system+for+unsolicited+electronic+mail+advertisements. 0 0 164 0 219 SMTP - - - -
2008-04-30 09:28:19 64.18.5.11 OutboundConnectionCommand SMTPSVC1 MAILSERVER - 25 EHLO - mailserver.abc.com.cn 0 0 4 0 219 SMTP - - - -
2008-04-30 09:28:20 64.18.5.11 OutboundConnectionResponse SMTPSVC1 MAILSERVER - 25 - - 250-Postini+says+hello+back 0 0 27 0 422 SMTP - - - -
2008-04-30 09:28:20 64.18.5.11 OutboundConnectionCommand SMTPSVC1 MAILSERVER - 25 MAIL - FROM:<hsu@abc.com.cn> 0 0 4 0 422 SMTP - - - -
2008-04-30 09:28:20 64.18.5.11 OutboundConnectionResponse SMTPSVC1 MAILSERVER - 25 - - 250+Ok 0 0 6 0 641 SMTP - - - -
2008-04-30 09:28:20 64.18.5.11 OutboundConnectionCommand SMTPSVC1 MAILSERVER - 25 RCPT - TO:<trobinson@abc.com> 0 0 4 0 641 SMTP - - - -
2008-04-30 09:28:20 64.18.5.13 OutboundConnectionResponse SMTPSVC1 MAILSERVER - 25 - - 220+Postini+ESMTP+247+y6_14_2c4+ready.++CA+Business+and+Professions+Code+Section+17538.45+forbids+use+of+this+system+for+unsolicited+electronic+mail+advertisements. 0 0 164 0 234 SMTP - - - -
2008-04-30 09:28:20 64.18.5.13 OutboundConnectionCommand SMTPSVC1 MAILSERVER - 25 EHLO - mailserver.abc.com.cn 0 0 4 0 234 SMTP - - - -
2008-04-30 09:28:20 64.18.5.13 OutboundConnectionResponse SMTPSVC1 MAILSERVER - 25 - - 250-Postini+says+hello+back 0 0 27 0 453 SMTP - - - -
2008-04-30 09:28:20 64.18.5.13 OutboundConnectionCommand SMTPSVC1 MAILSERVER - 25 MAIL - FROM:<hsu@abc.com.cn> 0 0 4 0 453 SMTP - - - -
2008-04-30 09:28:21 64.18.5.13 OutboundConnectionResponse SMTPSVC1 MAILSERVER - 25 - - 250+Ok 0 0 6 0 687 SMTP - - - -
2008-04-30 09:28:21 64.18.5.13 OutboundConnectionCommand SMTPSVC1 MAILSERVER - 25 RCPT - TO:<trobinson@abc.com> 0 0 4 0 687 SMTP - - - -
2008-04-30 09:28:21 64.18.5.14 OutboundConnectionResponse SMTPSVC1 MAILSERVER - 25 - - 220+Postini+ESMTP+193+y6_14_2c4+ready.++CA+Business+and+Professions+Code+Section+17538.45+forbids+use+of+this+system+for+unsolicited+electronic+mail+advertisements. 0 0 164 0 219 SMTP - - - -
2008-04-30 09:28:21 64.18.5.14 OutboundConnectionCommand SMTPSVC1 MAILSERVER - 25 EHLO - mailserver.abc.com.cn 0 0 4 0 219 SMTP - - - -
2008-04-30 09:28:21 64.18.5.14 OutboundConnectionResponse SMTPSVC1 MAILSERVER - 25 - - 250-Postini+says+hello+back 0 0 27 0 453 SMTP - - - -
2008-04-30 09:28:21 64.18.5.14 OutboundConnectionCommand SMTPSVC1 MAILSERVER - 25 MAIL - FROM:<hsu@abc.com.cn> 0 0 4 0 453 SMTP - - - -
2008-04-30 09:28:21 64.18.5.14 OutboundConnectionResponse SMTPSVC1 MAILSERVER - 25 - - 250+Ok 0 0 6 0 672 SMTP - - - -
2008-04-30 09:28:21 64.18.5.14 OutboundConnectionCommand SMTPSVC1 MAILSERVER - 25 RCPT - TO:<trobinson@abc.com> 0 0 4 0 672 SMTP - - - -
2008-04-30 09:28:53 12.144.47.18 - SMTPSVC1 MAILSERVER 192.168.30.6 0 QUIT - - 240 1297 75 4 0 SMTP - - - -
2008-04-30 09:28:53 192.168.1.14 - SMTPSVC1 MAILSERVER 192.168.30.6 0 QUIT - - 240 1297 75 4 0 SMTP - -


作者: jhonlone    时间: 2008-5-4 15:17
貌似被当作广告拒绝了
作者: songchun    时间: 2008-5-4 16:06
不会吧,就这个用户的邮件被当着广告了??我帮他换了一个新账号,用了一个礼拜也还是出现这个问题!但其它的用户一直都是好的!
作者: liu    时间: 2008-5-5 15:15
同意4楼的看法,有没有测试过不同用户发内容完全一样的邮件,可能对方是根据内容过滤的
作者: togoog    时间: 2008-5-5 15:28
可能是对方把你的这个用户的邮箱加入了黑名单。
作者: songchun    时间: 2008-5-5 16:04
用不同用户发相同邮件,是可以发出去的,奇怪的是他不是一直不能发到这个域,而是有时能发,有时就不能发!
作者: 钉子    时间: 2008-5-5 17:21
CA Business and Professions Code Section 17538.45 forbids use of this  system for unsolicited electronic mail advertisements.

--有可能是对方反垃圾策略造成的。把这封邮件当成了垃圾邮件。我建议你用直接和对方的管理员联系一下,看他们具体有什么样的反垃圾策略,能否把你的IP直接加到白名单中去。
作者: 钉子    时间: 2008-5-5 17:34
注意:Business and Professions Code, Section 17538.4 是California AntiSpam Laws (加州反垃圾法律),详细内容如下:

California AntiSpam Laws
Business and Professions Code, Section 17538.4
(a) No person or entity conducting business in this state shall facsimile (fax) or cause to be faxed, or electronically mail (e-mail) or cause to be e-mailed, documents consisting of unsolicited advertising material for the lease, sale, rental, gift offer, or other disposition of any realty, goods, services, or extension of credit unless: (1) In the case of a fax, that person or entity establishes a toll-free telephone number that a recipient of the unsolicited faxed documents may call to notify the sender not to fax the recipient any further unsolicited documents. (2) In the case of e-mail, that person or entity establishes a toll-free telephone number or valid sender operated return e-mail address that the recipient of the unsolicited documents may call or e-mail to notify the sender not to e-mail any further unsolicited documents.
(b) All unsolicited faxed or e-mailed documents subject to this section shall include a statement informing the recipient of the toll-free telephone number that the recipient may call, or a valid return address to which the recipient may write or e-mail, as the case may be, notifying the sender not to fax or e-mail the recipient any further unsolicited documents to the fax number, or numbers, or e-mail address, or addresses, specified by the recipient. In the case of faxed material, the statement shall be in at least nine-point type. In the case of e-mail, the statement shall be the first text in the body of the message and shall be of the same size as the majority of the text of the message.
(c) Upon notification by a recipient of his or her request not to receive any further unsolicited faxed or e-mailed documents, no person or entity conducting business in this state shall fax or cause to be faxed or e-mail or cause to be e-mailed any unsolicited documents to that recipient.
(d) In the case of e-mail, this section shall apply when the unsolicited e-mailed documents are delivered to a California resident via an electronic mail service provider's service or equipment located in this state. For these purposes "electronic mail service provider" means any business or organization qualified to do business in this state that provides individuals, corporations, or other entities the ability to send or receive electronic mail through equipment located in this state and that is an intermediary in sending or receiving electronic mail.
(e) As used in this section, "unsolicited e-mailed documents" means any e-mailed document or documents consisting of advertising material for the lease, sale, rental, gift offer, or other disposition of any realty, goods, services, or extension of credit that meet both of the following requirements: (1) The documents are addressed to a recipient with whom the initiator does not have an existing business or personal relationship. (2) The documents are not sent at the request of, or with the express consent of, the recipient.
(f) As used in this section, "fax" or "cause to be faxed" or "e-mail" or "cause to be e-mailed" does not include or refer to the transmission of any documents by a telecommunications utility or Internet service provider to the extent that the telecommunications utility or Internet service provider merely carries that transmission over its network.
(g) In the case of e-mail that consists of unsolicited advertising material for the lease, sale, rental, gift offer, or other disposition of any realty, goods, services, or extension of credit, the subject line of each and every message shall include "ADV:" as the first four characters. If these messages contain information that consists of unsolicited advertising material for the lease, sale, rental, gift offer, or other disposition of any realty, goods, services, or extension of credit, that may only be viewed, purchased, rented, leased, or held in possession by an individual 18 years of age and older, the subject line of each and every message shall include "ADV:ADLT" as the first eight characters.
(h) An employer who is the registered owner of more than one e-mail address may notify the person or entity conducting business in this state e-mailing or causing to be e-mailed, documents consisting of unsolicited advertising material for the lease, sale, rental, gift offer, or other disposition of any realty, goods, services, or extension of credit of the desire to cease e-mailing on behalf of all of the employees who may use employer-provided and employer-controlled e-mail addresses.
(i) This section, or any part of this section, shall become inoperative on and after the date that federal law is enacted that prohibits or otherwise regulates the transmission of unsolicited advertising by electronic mail (e-mail).

Business and Professions Code, Section 17538.45

(a) For purposes of this section, the following words have the following meanings:
(1) "Electronic mail advertisement" means any electronic mail message, the principal purpose of which is to promote, directly or indirectly, the sale or other distribution of goods or services to the recipient.
(2) "Unsolicited electronic mail advertisement" means any electronic mail advertisement that meets both of the following requirements: (A) It is addressed to a recipient with whom the initiator does not have an existing business or personal relationship. (B) It is not sent at the request of or with the express consent of the recipient.
(3) "Electronic mail service provider" means any business or organization qualified to do business in California that provides registered users the ability to send or receive electronic mail through equipment located in this state and that is an intermediary in sending or receiving electronic mail.
(4) "Initiation" of an unsolicited electronic mail advertisement refers to the action by the initial sender of the electronic mail advertisement. It does not refer to the actions of any intervening electronic mail service provider that may handle or retransmit the electronic message.
(5) "Registered user" means any individual, corporation, or other entity that maintains an electronic mail address with an electronic mail service provider.

(b) No registered user of an electronic mail service provider shall use or cause to be used that electronic mail service provider's equipment located in this state in violation of that electronic mail service provider's policy prohibiting or restricting the use of its service or equipment for the initiation of unsolicited electronic mail advertisements.
(c) No individual, corporation, or other entity shall use or cause to be used, by initiating an unsolicited electronic mail advertisement, an electronic mail service provider's equipment located in this state in violation of that electronic mail service provider's policy prohibiting or restricting the use of its equipment to deliver unsolicited electronic mail advertisements to its registered users.
(d) An electronic mail service provider shall not be required to create a policy prohibiting or restricting the use of its equipment for the initiation or delivery of unsolicited electronic mail advertisements.
(e) Nothing in this section shall be construed to limit or restrict the rights of an electronic mail service provider under Section 230(c)(1) of Title 47 of the United States Code, any decision of an electronic mail service provider to permit or to restrict access to or use of its system, or any exercise of its editorial function.
(f) (1) In addition to any other action available under law, any electronic mail service provider whose policy on unsolicited electronic mail advertisements is violated as provided in this section may bring a civil action to recover the actual monetary loss suffered by that provider by reason of that violation, or liquidated damages of fifty dollars ($50) for each electronic mail message initiated or delivered in violation of this section, up to a maximum of twenty-five thousand dollars ($25,000) per day, whichever amount is greater.

(2) In any action brought pursuant to paragraph (1), the court may award reasonable attorney's fees to a prevailing party.

(3) (A) In any action brought pursuant to paragraph (1), the electronic mail service provider shall be required to establish as an element of its cause of action that prior to the alleged violation, the defendant had actual notice of both of the following: (i) The electronic mail service provider's policy on unsolicited electronic mail advertising. (ii) The fact that the defendant's unsolicited electronic mail advertisements would use or cause to be used the electronic mail service provider's equipment located in this state. (B) In this regard, the Legislature finds that with rapid advances in Internet technology, and electronic mail technology in particular, Internet service providers are already experimenting with embedding policy statements directly into the software running on the computers used to provide electronic mail services in a manner that displays the policy statements every time an electronic mail delivery is requested. While the state of the technology does not support this finding at present, the Legislature believes that, in a given case at some future date, a showing that notice was supplied via electronic means between the sending and receiving computers could be held to constitute actual notice to the sender for purposes of this paragraph.

(4) (A) An electronic mail service provider who has brought an action against a party for a violation under Section 17529.8 shall not bring an action against that party under this section for the same unsolicited commercial electronic mail advertisement. (B) An electronic mail service provider who has brought an action against a party for a violation of this section shall not bring an action against that party under Section 17529.8 for the same unsolicited commercial electronic mail advertisement.




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